Card is not accepting

I am using a Payoneer card to checkout (codecanyon)and when I am trying to check out I am facing the following error.
“Sorry, something went wrong with that request. Please try again”
kindly help me to get rid of this problem.

Hi @tdigital028,

Please clear browser cache and try again. Or try with another one browser.

Still no luck, please open Help ticket and let them know. Envato Customer support team will be happy to assist you.