Hi, like the title says I got a $33 charge to my debit card but did not make a purchase and there is no history of downloads in the past 30+ days on my account. How do I get a refund? Thanks
Please open Help ticket and let them know. Envato Customer support team will be happy to assist you.
That sounds like it might be a subscription charge to Envato Elements? Were you ever subscribed to that?
You may have added some credit to the system as well. Check your account at Envato if you have the money.