Card charged but no purchase made?

Hi, like the title says I got a $33 charge to my debit card but did not make a purchase and there is no history of downloads in the past 30+ days on my account. How do I get a refund? Thanks


Please open Help ticket and let them know. Envato Customer support team will be happy to assist you.


That sounds like it might be a subscription charge to Envato Elements? Were you ever subscribed to that?

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You may have added some credit to the system as well. Check your account at Envato if you have the money.