Item update system is broken now. I can’t upload big main file through web update item dialog, it gives an error. When I’m trying to upload it through ftp, it goes straight to “upload new items” web interface and invisible for updating items web interface. So sad=(
Here you will find about videohive file upload process
This is a announcement about new ftp credentials
You can check this new ftp system hope helpful for you.
Thank, you! I know about all this stuff, It is not covering updating items process.
Picture and video preview also doesn’t want to upload from web interface. Great!