Can't send a comment on item comment area - Urgent !

Hi All

Most of the answers we write to our customers’ comments are deleted, is there anyone else who has this problem?

@moderators @SpaceStockFootage

Hi @Ninetheme maybe there was a cache saved issues or a internet connection interruption. you can check again hope all will be fine. Thanks

Are you using HTML codes?

no, just text

Hi, Tried everything but can’t send message to customers. Could you try Envato team ?


Please Contact Author Support and let them know. Support Team will be happy to assist you.


Have you tried to check the issue on a new/another browser?

Thank you All!

If you use # comment form removed all text