Is it really the way you intend the customer experience to go that you don’t even allow products from the different verticals (i.e. Code and Templates) to go into the same basket to increase the order value and therefore reduce or avoid this ridiculous handling fee?
I have just added a product from the Themes/Templates tab and one from the Code tab and end up with two individual baskets - both below the threshold. However, in my account, all my purchases are in one downloads section (as it should be). I consider this a rather nasty streak of yours to really max out on applying extra money wherever possible.
Apologies if I’m wrong and simply made a mistake when adding products - in that case, I’m looking forward to you helping me out by explaining how I can see all my purchases in one single basket with a total that helps me towards the handling fee. Otherwise, my frustration and dislike of your platform has just gone up 10-fold.