Hi, I’m new to this and not off to a good start.
I’ve entered my purchase code, but it won’t accept it.
Regards,
Colin.
Make sure that you have entered the purchase code correct.
If you’re sure, contact the item author.
2 Likes
Hi, thanks for your help.
I have sent a email via his profile page.
I will let you know how I get on.
Regards,
Colin.
1 Like
You don’t need to keep us informed/updated, you need to solve the problem with the author. We won’t be able to help you on this as it’s their system.
Thanks for letting me know.
If I don’t here from the author today, I will contact Envato for a refund.
Regards,
Colin.
are you correctly sure about purchase code?