can't register for Minti paid support, and their contact form does not work

Envato Customers Purchases and Subscriptions
1

I purchased support for Unicon theme by Minti themes. Their support site says I have to register again and when i try it goes in a circle. Says I am already registered but can’t send me a password. When I try their contact form for help it just spins.

Not sure where to go from here.

2

Hi,

You can ask your query directly to the Item author by posting comments going through the Item Comments page.

Or send them a direct email going through the author profile page in Envato market, there you will find a contact form.

Thanks