Cant reach WP Login Page

Dear Team,

I’m getting the following error :

Fatal error : Unparenthesized a ? b : c ? d : e is not supported. Use either (a ? b : c) ? d : e or a ? b : (c ? d : e) in /home/rom/public_html/wp-content/themes/Avada/includes/avada-functions.php on line 443

Tried fixing Theme & Plugins
deactivated them with no result.
Can i get some help please.

Kind regards,

Hi @envatoshiv,

Please contact the author of your purchased theme, the author will assist you.

How to contact an author to get support or for any technical query:



One possible solution would be to try updating the Avada theme to the latest version. This may resolve the issue if the error is caused by a bug that has been fixed in a newer version of the theme.

If that doesn’t work, I would recommend follow reply of @mgscoder reach out to the Avada theme support team for assistance. They will be able to provide more specific guidance on how to resolve the issue.

I hope this helps!

1 Like

Dear @mgscoder i don’t know how to contact tech support of the Avada theme.
Is now asking me to buy the extended support services.
I don know if there is a free way.

What version of PHP are you are running on your server? Did this just happen recently? I assume so hence why you have asked for help

1 Like

You can use the contact form from the Author profile page:

PHP Version 8.1

Thank you @mgscoder i have send them a message