Can't make purchase

Seems to be a problem with the payment portal. I’ve tried purchasing via Paypal AC and CC only to receive a “your payment can’t be made with paypal at this time…” spiel every time, with no further explanation.

Is there a way to actually get in contact with someone from Envato to help?

Discussing the problem with an actual person would be great.

Please browse Envato Help Centre where you can find answers to common issues.

If you couldn’t find any relevant answers, submit a request to Envato staff.

Have tried the help forum already.
I’d love to submit a request - but the link is dead.

Try this link: