I can’t make payments and support is not responding. I have tried a lot, still, nothing you think make payment should be a priority in the help center it’s over 24hrs nothing is being said or done. I have clients waiting on me to deliver.
Keep patience hope support team will help you soon they have a ticket queue they replied people one by one as per serial wise.
If you didn’t open help ticket then get in touch with envato market help center they would like to assist you.