Can't login - can't buy!

Dear worst user-experience community,

i tried to buy the theme Sandal, but i faced some terrible errors instead. I can not log in anymore. The login mask disappears constantly. I allways end up at this stupid error message!

“Sorry, it looks like you’re currently locked out of your account. Please contact Help Team for more details.”

What is wrong with this site!?

You have ever try to contact the Envato team ?

Yes, just before i posted here.

Be patient, wait for a response :slight_smile: