cant log into envato market place


#1

Not sure what the issue is but ive never gotten a single reply. Says my account is locked and i cant purchase anything. Ive sent a ticket in but noone reaches out. As creators you are losing alot of money due to people being locked out and not being able to purchase your products.

Would anyone know how to actually resolve this? I JUST WANT TO LOG IN AND BUY STUFF.


#2

Hello!

Sorry to hear you’re having troubles with your account. Please open a Help Ticket or see this detailed thread on what may be happening.

Thanks!