Can't install purchased theme to Wordpress

Hello everybody, hope somebody can help me because this thing is driving me nuts. My name is Vincenzo, nice to meet you all here.

I basically can’t manage to install on Wordpress the purchased item. I think the file itself is flawed. I contacted support three days ago and more but I didn’t get any reply.

Hope there’s somebody here willing to help because I’m stuck at work and I need to get this done as soon as possible. The theme bought is http://www.themezaa.com/html/pofo/home-creative-studio.html Please somebody help. I tried to upload also just parts of it, it is not a problem of compression. Also, when I click on “Download” it doesn’t appear the “Only installable file” as I saw in the tutorial. Please help. Anybody who knows the author?

Best regards,

Vincenzo

Hi,

Do you purchase this http://www.themezaa.com/html/pofo/home-creative-studio.html theme!
That is a HTML template it will not install like WordPress you have to purchase WordPress/CMS version then you are able to install that theme in your server as a WordPress.

Here is that theme WordPress Version

Thanks!

Thank you so much! I will then ask for a refund if it is possible and buy that one? Is it normal there is such a big difference in prices?

Yes that’s true there is difference cause a WP theme price $59 & HTML $17.
You can ask for refund but not sure you will get back refund or not cause you download his file.
Cause Envato market have refund policy
https://themeforest.net/page/customer_refund_policy.

You can contact with that item author here about with your details may be he can help you.

thanks!

Thank you so much. At least thanks to you now I know what to do. I don’t know how to thank you. You’ve been very helpful. Hope I will be able to help you back, one day.

Have a nice day!