Can't find the account through which I made a purchase. Need help

I made a purchase on November 6th and downloaded the theme zip. Now I need to retrieve the purchase code but I cannot find the account that I used to make the purchase.

Can someone at Envato/ThemeForest help me to locate the login account? I can provide payment method details and the theme code I purchased.

Thank you-
Kay

You should received an email for the purchase, where you can know your account username and associated email.

You can open an Envato Customer support Help ticket and let them know. Envato Customer support team will be happy to assist you.

Thanks