Cant find Medicor theme after signed in my account

Dudes, I can’t find Medicor theme after signed in my account. I signed Envato monthly subscription but now I can’t find that Wordpress theme.

Also can’t find a channel to write to Envato. Only the forum…

Someone help me please.

Envato elements items don’t end up on your downloads page like purchases from the main marketplaces (because support, updates etc are not included)

(Assuming you are logged in) If you go to https://elements.envato.com/account/downloads then there should be a list of previously downloaded themes.

Bear in mind that you will need to still be subscribed to download and/or use it again

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Dude, I subscribed to buy the Medicor theme, but now I realize that Medicor theme is a product of Envato Market. :man_facepalming:t2:

I don’t have downloaded anything from Envato Elements, and whant to cancel subscription, to use that money to purchase Medicor Theme (that is a Envato Market product).

How I do that?

Hi

Please contact Elements Support. Elements Support Team will be happy to help.

Thanks!