Can't Download Template??

After receiving an email about a update for my template I logged in and tried to download and it didn’t work. Does anyone know if this error to download my template is an expiration issue or just simply an error? Here’s the output…

This site can’t be reached

The webpage at might be temporarily down or it may have moved permanently to a new web address.

We’re getting this error on ALL of our downloads. No good because I need to use the mockup file I just purchased TODAY.

I am having the same issue with the PixityLand package. Hope this issue will be fixed soon.

To keep all discussions about this issue in one place, Matt has just posted an announcement here:

I’ll close this thread now - please check the main announcement thread for updates. You can also subscribe to updates on the official incident report here.