Can't download Premium envato things

I am new in this forum. I bought one year subscription, I tried to download a premium plugin for wordpress, but when i went for download, it asking me to pay…Why is that, what is the point to buy membership if i need to pay for download.

You have bought one year subscription in Elements. Elements is separate than Envato Market ( as like themeforest, codecanyon, graphicriver ) and not all the items on Envato Market are available on Elements. But there are still plenty to choose from. Here’s the current list of All available Items, just use search functionality at top to find any specific Item.


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Thanks for reply.

So I made mistake, how I can cancel elements and buy Envato Market?

Cancelling Your Subscription at Elements:

Thanks for advise…I have cancelled my subscription following your link. How long it will take to refund my subscription fee?

We are Forum community not Envato stuff. In forum We can just give you helpful guide nothing more. If you have any query you have to contact Elements Support and let them know. Thanks

Thanks for info. What usually happens aout refund in cancellation?