Can't Download Items - Where are updates?


I am wondering where we can go to find updated information in regards to not being able to download any files from Envato Elements? This has surely caused lots of time lost in terms of productivity for many people. Are we going to get any credit for not being able to use it today?

Is there any place that we can go (such as twitter, news page, etc) that we can actually see that they are working on this issue currently?


Today customers are experiencing the issue, so something isn’t working properly on Envato’s side. So, please open a Help ticket at the following link:

Hope @BenLeong @KingDog will give some update.


Devs are looking into it. Hopefully it will be up soon!

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Downloads are working again :grin: