Can't contact support for my theme

Hi everyone,
I can’t contact support for my theme. I couldn’t log in anymore, so I requested a password reset, but nothing ever arrives at my email.
The theme documentation (which was among the files I downloaded) no longer leads to any pages>>

What can I do to contact them?
I have some problems to be solved.

Theme: Medicate
Support: peacefulquode

Best regards

Documentation Medicate Documentation! | Theme Documentation! otherwise leave a comment on the item page - the author seems to be replying very quickly

Thank you Charlie, very nice!

Have a good day