Hello,
We have a wordpress website for which the hosting team had to disable our plug-ins to troubleshoot an issue with 502.
When trying to re-activate the NexForms plug-in with our valid code - we are getting the error message: “Sorry we are not able to process your request”.
We are using NexForms 7.8
Any idea how we can re-enable NexForms? All our forms on the website are down.
Thanks in advance.
Is that a plugin b y the author Basix? If so, you should get in touch via their support page as they’ll be the best person to assist…
Hello,
Thank you for responding. I tried that site before coming here - but when I entered our code, it kept saying the purchase code is not the right format.
Seems like we are stuck in a circular loop with this.
Thanks!
Hi,
Please use the item Comments page to post a comment and let them know the issue you are facing.
Thanks