Cannot get rid of the Downloads menu item

Envato Customers Purchases and Subscriptions
1

Hi I can get rid of the one from the left panel when you click on Account, but cannot get rid of the one in the Account menu:

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Any ideas how to get rid of Downloads from both?

2

Hi

I would like to recommend please contact Item Author to get item support How to Contact your purchased Item Author and let them know. Item author will be happy to assist you.

Thanks