Cannot create login for ThemeSphere support of my CheerUp theme

I have installed the CheerUp theme w/ support by ThemeSphere.

However, I am unable to either log in or register to access that support. The “Verify Purchase” form asks for my Marketplace Username (Envato I assume?) and my purchase code, but it rejects my username. Envato is unable to provide any assistance, and I cannot fill out a contact form or view the support forums without this access.

Any ideas how I can contact the author for help?


Check the documentation for contact information. It should be another way to contact the author

If you have activated the theme, you should have received your support password via email. At our support site, you can use Login > Lost your password? link to retrieve it. In case that’s not working for you, send us an email via this contact form:


1 Like