Hello,
I have a Envato theme for Wordpress and I installed the plugin. I cannot activate updates. There’s an error message:
Connect failed: (SQLSTATE[HY000] [1045] Access denied for user ‘dtbadmin’@‘localhost’ (using password: YES))
Please could you help me to resolve this?
Thanks
Bye
It seems like your WordPress installation has some issues instead.
For update issue, you should contact the item author:
https://help.market.envato.com/hc/en-us/articles/203039054-How-to-contact-an-author
The error “SQLSTATE[HY000] [1045] Access denied for user ‘dtbadmin’@‘localhost’ (using password: YES)” indicates that WordPress is unable to connect to the database due to incorrect credentials or database access issues. Open your wp-config.php file in the root directory of your WordPress installation and verify that the database settings are correct.
It looks like there’s a database connection issue. The error suggests that WordPress can’t connect to the database because the user ‘dtbadmin’ is denied access. This might be due to incorrect database credentials in the wp-config.php file. Double-check that the database name, username, password, and host are correct. If the issue persists, contacting your hosting provider for assistance could help.
Hello. Thanks for your kind replies. I had a look on the wp-config.php and there’s at least one error (for the password). I’ll contact my hosting provider to check the values. I also contact the item author. Thanks