Cancel my subscription and refund

Hi, i was sent email regarding i want cancel and refund my subscription, but no customer service is reply me
Please cancel this asap and refund all the transactions.

*reason of refund is after i subscribed the package i can’t buy music/ footage in envatomarket, but the login acc can link

Hi @fundsupermart. If you haven’t already opened an Elements Help Ticket, please do so - that will reach our customer support team, and they will be able to follow up on this for you.

If you already have a support ticket open, you should receive a reply soon.

1 Like

Hi Ben,

i did opened an Elements Help Ticket, but still no one reply

hope to can get response asap.