Can we get an official letter/statement for our membership?

Envato Customers Purchases and Subscriptions
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1

Hi all, want to ask. Can we get an official statement/letter for Envato for the font usage we use/download from Envato? Because there’s font maker sue us for using their font that we downloaded from Envato.

Thank you!

2

You can get:

  • an invoice from your profile
  • include a link to the item page where it’s sold
  • and a link to envato’s licensing info

They won’t provide a specific document just for your purchase.

There are some limitations on font use so make sure you are acting within the license.

3 Likes
3

Pretty sure they’re not suing, they are probably threatening you to sue but as @charlie4282 suggested, purchase code/license code for the font would be good enough as a proof.

4 Likes
4

Thank you very much @charlie4282 @ki-themes … Will try…

5

I think there is a license file in downloaded product.

6

@txtcreative How did it end?

7

Probably this way: