can not upload footage videohive

why i still can not upload? i already fill the Tax. and the upload section always show up like this :

Whoops!

Sorry, something went wrong. Please come back in a few minutes and try again.

what should i do?

Screenshot_20181015_211929|281x500

I am new user on the market.
I have the same problem

Why ?

Did you tried uploading via FTP ?

got the same problem right now