Can not login the and download the theme

Dear all,

I am not a new user on Envato. But this issue is totally new for me.

I have purchase a theme and got the link for download. Since I work for a new company now I registered a new login for this purchase. All fine, untill I clicked the link in outlook to download my theme. The browser spring immediatly back to And every time I click the login button on the top right the login panel pop up like half second and disappear!! I change chrome to IE, the same issue…

Anyone can help me?

Many thx.


P.S.: I notice with the same login i can log in the forum… totally strange.


Sorry to hear you’re having troubles with your account. Please open a Help ticket and let them know. Also you can see this detailed thread on what may be happening.


1 Like