Can not activate my Visual Composer

I have paid for the basic one site license - 6 months support (though I am baffled as to where I am supposed to go for that support), downloaded and installed on to my BuddyBoss theme and when I go to Product License activation it says I have no license. Please can someone help.

Many thanks,

Anna

You can get help from envato staff, try submit a ticket here: https://help.market.envato.com/hc/en-us/requests/new