Can not access support forum

Today i can not access support forum for purchased theme, why?

Hello @wayne-barrass

Not sure which theme you’re talking about but if you got it from ThemeForest, you can leave a comment in the comment section of the theme and tell the author about this issue.

" Auto Image – WordPress Support Forum" when i try to get support it says i do not have a valid license

When did you get the theme? If you got it over 6 months ago then that means your support expired and you need to renew it.

If you do benefit from support, then maybe they have a small issue with the forum​:thinking: you can contact them directly in the comment section of the theme and let them know you cannot access their forums :blush:

Yes we have current support. Because it is saying we need a valid license, i am unable to contact them in anyway. That is why i am posting here, because the template has been purchased through Envato.

The author is responsible for providing support, not Envato.

Anyone can comment there so it doesn’t matter if their forums says you do not have a valid license.

I’m assuming this is the theme you’ve purchased from ThemeForest. Please leave them a comment using the link below and tell them the issue you’re facing with their forums👇 :

I’m also tagging them here, @Templines , maybe they will see and guide you.


I gave the answer to this buyer

Support OK

Unfortunately, I do not understand what is happening .


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