Can I release and take again my cashback?

I don’t want to extend the Month Account anymore but I don’t know how to disconnect my Visa card. So today Envato Element auto-extend. So Can I release it and take again my cash?

Hi @tanh1102,

Please contact Elements Support. Elements Support Team will be happy to help.


1 Like

Thank you

Hi @mgscoder,

I want to ask you a question. How can I watch my support ticket when I send for Elements Support? Will they contact to my email or something else?

when they will reply you will get email of the reply. you can reply the email to get in touch with them.

Thank you so much @mgscoder