I have Subscribed Envato Elements on 19th of oct. But I Selected Monthly Plan And It Charged money for Yearly Plan. What Should I Do Now?? I Agree to charge amount for 1 month and return the remaining amount. I am In Urgent need for money. Please Help Me …
you can take a look on here:
about envato element refund:
Having the same issue. I found 3 themes I was ready to download. I purchased the annual subscription - my credit card was charged and now all 3 themes are full price. It’s a very confusing product.
Hoping I can get a refund and just buy themes individually. I did open a ticket. Won’t continue to purchase until the refund is resolved.
This just happened to me, I was reviewing two themes and noticed the banner at the top and purchased only to find that none of themes I was looking at are not available under this unlimited subscription.
Turned a happy customer now into an unhappy customer.
How can I get a refund?
Iam in the same boat?? How to fix, I get no replies from this company.
I have the same issue I wanted to buy a monthly subscription and they deducted a year off my account. Please can someone contact me and help me with this request/
You need to try not to download anything and contact support Envato Elements Help and Support