Can i get money back?

I buy a theme. Its slow, theme editor is slow, somethimes dont allow to change what i want,…
try to explain support but support dont give all answers. I go to refund policy and asking for money, seller dont want to back money. Can someone help me?


As my opinion is it going to on you first cause before purchasing any of item you have to check it that item speed!
if that theme working fine on their demo then you don’t deserve refund.

I’m not sure about that but you can get information about your are able to get refund or not

This is Enavato refund policy

New Refund Request