Can I Get A Refund ? Or Another Plugin

Hello everyone, I love envato platform, and i use the plataform since 3 years, and I never thought this would happen to me. Three days earlier,i buy a plugin for wordpress template. The first thing, is not what I expected, but I was agree, but when the plugin started giving to me error, it was no longer amused to me. Two plugin, which together cost me 60 euros. I do not want that money, I just wonder if I can change by another worthwhile.

I hope you can help me Envato.

You need to follow steps here

Note that refunds are only applicable to broken files or those which do not perform as advertised.