Can I change an incorrectly made payment to monthly subscription?

Hi,

I am writing to ask Envato Helpdesk staff about the incorrectly carried out payment that I made just now.

About 30 minutes before, I made some purchases on Envato Market. Then I found out that I mistook my boss’s order.

He wanted me to take out a monthly subscription and download the graphic resources and others later.

Is there a way I could correct this situation?

Looking forward to hearing your advice.

Regards,

Hawk

If you haven’t downloaded the items then support might be able to help. Envato Market Help and Support

Bear in mind that the subscription does not cover every item on graphicriver etc and only relate to items for sale on www.elements.envato.com

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