By mistake bought a wrong theme

Hi everyone, I by mistake bought a wrong theme for my JOB board website for HR consulting.

Bought this - Jobi - Job Board Marketplace | AI Powered (SAAS) by SaasDiv | CodeCanyon

I wanted to buy this - Jobi - Job Board, Freelance Marketplace Elementor WordPress Theme by spider-themes

because of the same name the issue happened. I have written to the current author to switch if possible. What should i do?

If you have not already then don’t download the item you did buy

Contacting the author is the right thing to do.

2 Likes

Hi, I contacted the author twice in 3 days by raising a ticket but i haven’t heard back yet. It says 2 business days which have passed but no reply yet. What should i do?

You can try posting item comment but may need to be patient - only the author will be able to approve a refund and if you raise it to Envato this will end up taking longer