bought wrong theme :(

My first purchase on should be mistake.
I want bought a wordpress theme (newspaper) , and after ordering it I realized I chose the wrong one (betheme). I immediately submitted a customer service request, but have heard nothing. How long does it normally take to resolve this type of issue?
I have not downloaded any time on any theme that I have been changed to the newspaper theme ?
i want theme :
My order ID : 30955172

Hello :slight_smile:

You did the right thing by contacting the Help Team and not downloading the file. Due to the long weekend there were less Help Team members working, but they will get back to you as soon as they can. Thanks!

1 Like

Thanks you :blush: