Bought same theme twice, how to get refund

My server got hacked and i had to rebuild my sites. It had been so long since i setup my site i forgot the theme i had so i was browsing through themeforest when i found the orio theme and bought it forgetting it was a theme i already bought.

I have 2 license for this theme i havent even downloaded the purchase and i have contacted the author multiple times requesting a refund and have received no answer.

What am i suppose to do if the author doesn’t respond i will have no choice but to do a chargeback.


Here is new refund request you can try when author approved you will get back to your extra payments.


there is a solution just use the following link form to get refund for the duplicate purchase:

Just select ‘I’ve made a duplicate purchase’ in the ‘Tell us more’ field.