Bought product without answer.

Hi Guys,
a few minutes ago I have bought a Plugin for my Wordpress site…
its my first order on and I dont know if its normal, that no product has still reach me right now.
I already paid and even i dont get a E-Mail confirmation…

Have i still wait? Could someone help me please?

Thank you and best regards from Germany! :slight_smile:

Check the downloads section

May be you didn’t confirm your email. Please go to your Downloads page there you will see a notification and a link to resend the confirmation link to your email. click on resend it will send email with confirmation link. so that you can confirm your email and your purchased will be ready to download.

Otherwise please open Help ticket and let them know. They will be happy to assist you.