Bought an template and it don't show anywhere

Just bought a template and the order dont show anywhere, also didnt received any e-mail about the order, just an e-mail to confirm my account.

It’s already on my credit card statement but don’t show on the site “Download” section… Does this site have any kind of support section?

Hi mvcastellari,

Please open a Support Ticket via Envato Help and Support. They will be happy to help. Thanks!