Bought a theme and now you want me to "verify" my email to "complete my order"

not sure what kind of crap this is, you take my money and then pull some clown shoes email verification after the fact in order to receive the product…

to make matters worse, YOU’RE NOT SENDING THE EMAIL, SO WTF AM I SUPPOSED TO DO???

@xanaducbd

Can you elaborate on what you mean instead of the expletives (albeit you shortened them)?

Normally, you register on Envato, then get a verification email to confirm your registration. Then you would buy something, and see it straight away in your downloads so I am a bit confused as to what you mean. If I don’t reply, then other people will try to help you.

1 Like

yea been a member for years.
i bought a theme just like the last 100 themes ive bought
for no reason envato is asking me to verify my email to complete the order
i can’t see the download and the money is already out of my bank
envato never sends the email for me to verify

the last email i received from envato was 08/23/2022

In which case then I suggest you contact Envato Support

And choose if you purchased via the Market or Elements

It could simply be a glitch or a random check for all I know - hope you get it sorted!