blocked for six months

Hello! I can not upload the project for sale in «videohive». Missing download button! I received a letter in the mail that I could not upload projects for six months ((but nine months have passed, I still can not load the project ((how to fix?

Please open a Help ticket They will be happy to help.

Thanks!

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Hi,

Thanks for asking your question at Envato forum.
You can try with remove browser cache or Change that browser.

Last Way.

Open a Envato Author Help Ticket.
Envato Market Author Help Center: Here

They would like to assist you.

Thanks

1 Like

Hi,

Account related issues. So, please contact Envato Support. They will be very happy to assist you.

Thanks

Right.

Please contact Envato Support. They will be very happy to assist you.