Billing Contact

I am currently getting billed annually on a plan that I can’t locate. I have an account currently that I pay monthly for, but somehow I am getting an annual fee on my card of $198. The $33 a month is in my billing record in the account but the $198 is not. How do I find out what this bill is associated with?


Hi BrytePS,

Please open a Support Ticket via Envato Elements Help and Support. They will be happy to help. Thanks!