Big trouble on Belleavue Home Page

luanabiasco · July 16, 2023, 9:45pm

My home page appears completely destroyed on chrome as user isnt logged in.
Nobody from assistance is helping me fix the problem since 4 days.
There’s anybody here can do it please?

mgscoder · July 17, 2023, 4:06am

Hi @luanabiasco,

Please contact the author of your purchased theme, the author will assist you.

How to contact an author to get support or for any technical query:

Thanks

123Simples · July 17, 2023, 4:55pm

@luanabiasco

It’s your homepage that is being affected - I would guess a missing CSS file on the server. The other pages load correctly and appear fine.

123Simples · July 17, 2023, 5:06pm

Try disabling Speedy Cache - especially if you just recently updated the theme or something. It is almost certainly a CSS issue I would assume

luanabiasco · July 18, 2023, 9:48am

@123Simples I already disabled speedy cache but it doesnt work

charlie4282 · July 18, 2023, 10:21am

Try disabling the third party plugins you have installed esp the GDPR one

123Simples · July 18, 2023, 6:48pm

@luanabiasco

You have so many plugins, and add ons it could be anything. Go back to basics then - when was the site OK? Presumably it did work and if so, what did you do then that made it go wrong? Did you update the theme, update a plugin?

I cannot find it on wayback machine, so how old is the site?

There seems like lots of issues on the pages that do work, so I’m not sure how you can get this sorted. Better to contact the author to ask for assistance.