As my Team grows I need to create a Team, my old account plus a 2nd Team member.
So I upgrade - AND GET BILLED IMMEDIATLY
Unfortunately the invite for the Team member does not work.
As he works in my office and uses my 2nd computer he received the invite email and clicked the link
And all he can do is "join as an existing user (which would be my account) or “join as a new member”.
But he has no envato account and he doesnt need one
Its just not working - and theres NO HELP on how to do that.
So I contact Support and am told “Due to high demand” … it can take 7 days for a reply.
Is this a JOKE?
Is this a SCAM?
I cant even cancel the eam upgrade - so Envato SCAMS me now but taking my money but NOT giving me the service I need.
OK - if I dont get help within the next week I will cancel completly and will get my credit card company to take back ALL my money.
The evidence is all the email that shows that Enavto has no plan on helping me it seems.
My ticket number - if anybody of Envate reads here is 3754009 .