Balance error


#1

My balance near my id shows 8,50$ (don’t laugh) and the sheets in other sections show 5,50$ (again, please, don’t laugh). It should have been 5,50 as I haven’t sold anything recently.


#2

There was an option to reinstate expired credits in your dashboard - it just appeared this week. Perhaps you clicked on that? My balance is different too because of this.


#3

Thank you. I cannot find that option to reinstate, I haven’t used it, but it’s for sure about credit expiry. The problem is that I cannot understand what this credit means and I cannot find any explanation on the forums. I look closer. Thanks again.


#4

Hey @bodorobodo!

Please could you contact support and they will be to investigate and give you an outcome.

Good luck and I hope this helps! :slight_smile: