Avada Theme - Recaptcha on Contact Page

Envato Authors Author Hangout
1

I’ve followed the instructions but still can’t get the recaptcha to show on Contact Page. I’ve even tried using a Demo Page from one of your samples to get the recaptcha to pick up but it won’t - even though it says it will only work with a demo page.

By the way… the category section in a “help centre” seems confusing and not very useful to me - as always after years of using Avada and getting my web clients to purchase it - I find getting help confusing. I chose Author Hangout but I have NO CLUE whether this is the appropriate place to ask this question. Maybe you could just make a category that says “get help with your theme…”

Thanks. Monique

2

This is not the correct place to ask support. This is Envato forum for general purposes, not for item support.
You should contact the author

3

Yes, well it is NOT CLEAR where I’m supposed to post this stuff. What a waste of time. I’ve been a customer for years and it feels like things are getting more confusing to find instead of easier.

This is the last time I purchase your software. I have purchased it myself and had more than 4 clients purchase it - but if I can’t figure out how to fix problems quickly - than it is useless to me.

Thanks anyways.

monique woolacott
print • web • illustration
moniquedesigns@icloud.com
www.moniquedesigns.ca http://www.moniquedesigns.ca/

image

4

It’s on both the item page and pretty certain that it would be covered in the documentation but this is the authors support forum https://theme-fusion.com/support/

5

Thank you. I ended up using HTML coding in the CSS Advanced section and fixed it that way.

Have a good day!

monique woolacott
print • web • illustration
moniquedesigns@icloud.com
www.moniquedesigns.ca http://www.moniquedesigns.ca/

image

6

Thanks. I fixed it using HTML in the CSS Advanced section. Sorry about the rant but I often find it confusing when I try to get help.

Have a good day.
Monique