Automatic Locked Out after Registration

Hi guys,

Im not sure why, but I was trying to sign up and purchase, all of a sudden at end of registration. It’s rather inappropriate for them to use my credit card information and suddenly lock me out. I already have two tickets for this as well. Ive registered two accounts for this matter and on two different browsers. I looked up all issue for locked accounts and it seems they have been having a really bad locking out policy.

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I’m having the same issue. I also created two accounts because I’m not receiving a response on my first ticket. Envato, what’s going on? Please help us.

Why is this still happening two years after these posts of the same experience?

2 YEARS AGO IN THREAD LOCKED OUT OF MY ACCOUNT FOR NO REASON!!!