Automated Monthly Payment not received (PayPal)


#1

I didn’t received automated monthly payment this month to my PayPal account.
Instead, money is sent back to my graphicriver account. Please help,and if theres any way to receive this payment before next month.

Thanks


#2

I am afraid Envato was unable to transfer the money to your Paypal, that’s probably why they have sent it back to your account, you could try contacting Envato support to make sure what happened, but they are probably going to tell you that you need to contact Paypal about this.

Hope this will be helpful :slight_smile: