Authors have easy access, but buyers can't contact Envato after a purchase ?


#1

Here is the product I bought https://codecanyon.net/item/woocommerce-direct-checkout-skip-cart-or-checkout-on-same-page/21456470#

I was surprised how worthless this woo-commerce plugin was after using it, it doesn’t even work. So I went for support on the authors website, https://www.extendons.com/

The authors website is infected with viruses and trojans…

So now I’m trying to contact/warn Envato about this woocommerce plugin but I’m not so sure why I can’t find any numbers. They do provide a lot of contact information for selling authors, what about buyers?


#2

Please open a Help ticket. They will be happy to help.

Thanks!