Author not refunding despite saying he would, what to do?

rednumber

does not refund me even though it has been weeks he has accepted refund. I could not find any support, what should I do now?

Hi,

Get in touch with envato market help center they would like to help you out from this issue.

Thanks!

If the refund is accepted already, you need to contact the Envato to process the refund to the original payment method. In addition to that, check your Envato balance. The money may go to your account automatically .

Hi,

Thanks for asking have you tried to go for envato support? if not then please get in touch with their official support they will sort out your issue soon.

I hope it helps.